Frequently Asked Questions

  • Do you do mobile in-home health visits: Yes. Aligned Health offers mobile in-home health visits for members.
  • How are payments processed? Payments are securely processed through our patient payment system. Payment is due according to the terms of your selected service or membership plan. We believe in transparent pricing and will communicate any applicable fees before services are provided.
  • What is your cancellation policy? We understand that plans change. We ask that patients provide at least 24 hours’ notice when cancelling or rescheduling an appointment. Late cancelations or missed appointments are subject to a fee.
  • Do you accept health insurance? No. Aligned Health operates as a direct-pay practice and does not bill health insurance for our services. This allows us to offer transparent pricing and focus on providing personalized care without many of the restrictions associated with insurance-based healthcare. Patients may still use their insurance for outside services such as laboratory testing, imaging, medications, specialists care, and hospital services when applicable.
  • Do you prescribe medications? Yes. Prescription medications may be prescribed when medically appropriate as part of your individualized treatment plan. We take a thoughtful approach to medication management and, when appropriate, combine treatment with nutrition, movement, sleep, stress management, and other lifestyle strategies to support your long-term health.
  • Do you offer telehealth visits? Yes. Telehealth appointments are available for many appropriate healthcare needs. Some concerns may require an in-person examination, testing, or additional evaluation.
  • Do you offer same day/urgent visits? Yes. Same day appointments may be available based on scheduling and the nature of your healthcare concern. Aligned Health does not provide emergency medical care. For a medical emergency, call 911 or seek care at the nearest emergency department.
  • Can you refer me to a specialist? Yes. When specialty care is appropriate, we can provide referrals and help to coordinate your care with specialists to support continuity of treatment.
  • Do I need health insurance to become a member? No. Aligned Health is a cash based membership practice, and health insurance is not required to become a member.